OnePlus Doorstep Service Program
OnePlus had started the Door Step Service Pilot Program in India, Delhi, Mumbai and Bangalore few months ago and since then the program got a very good response which gave the company a chance to get to know the user and their relationship has improved a lot.
Due to the service, the company came to know the way in which they can deliver this service to the user so that they do not suffer and bridged the gap between the company and the user. The relationship has been strengthened between the company and users due to this service, under which you will be able to get your device repaired on site, which means that you can fix the day, whether you are in the office or in the home, whether it is in the morning or in the evening, after the appointment, by your service engineer. The inspection will be made and it will be corrected in front of you. After the arrival of this service, you will not have to face any problem of delivering the device to the service centre or taking the device to the service centre and then wait for the turn, here everything will be done right here in front of you. This service has been started in the six metropolitan cities of India, which include Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Pune. And soon will be available in other cities also, every OnePlus user can avail this service this in these cities.
To avail this service you will have to install OnePlus care app, after that you have to select the device you have and then you have to describe briefly about the problem you are facing and along with that you have to tell the place you want the service. After that you have to click on "Get an engineer to visit your place" and then submit it, after that service engineer will call you and ask about the problem faced by you. After calling and fixing the appointment, the engineer will reach the place on the date on which the appointment is fixed and will fix the device in front of you.
After the repair your device is as good as new.
Hope you all liked the article
Last but not the least this type of servicing is the future of the customer service.
Due to the service, the company came to know the way in which they can deliver this service to the user so that they do not suffer and bridged the gap between the company and the user. The relationship has been strengthened between the company and users due to this service, under which you will be able to get your device repaired on site, which means that you can fix the day, whether you are in the office or in the home, whether it is in the morning or in the evening, after the appointment, by your service engineer. The inspection will be made and it will be corrected in front of you. After the arrival of this service, you will not have to face any problem of delivering the device to the service centre or taking the device to the service centre and then wait for the turn, here everything will be done right here in front of you. This service has been started in the six metropolitan cities of India, which include Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Pune. And soon will be available in other cities also, every OnePlus user can avail this service this in these cities.
To avail this service you will have to install OnePlus care app, after that you have to select the device you have and then you have to describe briefly about the problem you are facing and along with that you have to tell the place you want the service. After that you have to click on "Get an engineer to visit your place" and then submit it, after that service engineer will call you and ask about the problem faced by you. After calling and fixing the appointment, the engineer will reach the place on the date on which the appointment is fixed and will fix the device in front of you.
After the repair your device is as good as new.
Hope you all liked the article
Last but not the least this type of servicing is the future of the customer service.
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